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APPOINTMENTS
La Puerta Originals designs by appointment only. Design appointments are scheduled in advance and are coordinated by our team of Sales Associates and Project Managers. An initial $200 design fee is required to prepare your files and allows for one hour of design time with our in-house designer. All terms and conditions and approval processes will be presented and explained prior to your scheduled design appointment.
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LIMITED WARRANTY
Every La Puerta Originals project is handcrafted to match your specifications and exceed your expectations. Doors and other merchandise manufactured by La Puerta Originals conform to the description and specifications contained in the Sales Agreement and are under warranty for one year (365 days) from the date of shipment. |
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DESIGN SERVICES
La Puerta Originals designs one of a kind, handcrafted wood products and determines costs of those products by appointment only. At the design appointment we review the scope of your project, review existing architectural plans and determine a budget. La Puerta Originals offers professional AutoCAD design services and can provide complete home plans that include one or many of our custom wood products, furniture or kitchen cabinet designs for your project. Design fees for these services are billed at $200 per hour. Design drawings are created for the client’s project and are based on the scope of work outlined. Design drawings are not released to the client until payment for the designs have been paid in full. Drawings, specifications and other documents prepared by the Designer are the property of La Puerta Originals for use solely with respect to the project. The company shall be deemed the author and shall retain common law and other reserved rights including copyright. |
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SHIPPING
Your project manager and our shipping department can arrange for the delivery of merchandise to your home or project site. When your order is complete, arrangements will be made for shipping. Shipping charges are additional and are billed separately. New Mexico Gross Receipts Taxes (NMGRT) must be charged for any merchandise picked up by the client at our shipping facility. If you are unable to receive your merchandise by the confirmed delivery date, storage fees of 4% of the total Sales Agreement will be charged monthly. |
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TERMS & CONDITIONS | PAYMENT PROCESS
Once the design drawings are completed, La Puerta Originals requires a signed contract and a series of approvals for any merchandise to be scheduled and custom manufactured. A Sales Agreement will be prepared for all merchandise to be built in our shops and invoices will be generated for payment of deposits and balances due.
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LEAD TIMES
Lead times are based on completion of required approvals and shop capacity at the time of signing of the Sales Agreement. Lead times will be discussed and determined during the initial design appointment. |
